Privacy Policy

Effective Date:16 July 2025

Thank you for visiting Capilano India Food Pvt. Ltd. ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.capilanoindia.com and use our services, including ordering our food-related products online.

By accessing or using our site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Register on our site

  • Place an order

  • Subscribe to our newsletter

  • Contact us for customer support

Personal Information may include:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely via third-party processors)

  • Dietary preferences (if applicable)

We may also collect non-personal information automatically, such as:

  • Browser type and version

  • IP address

  • Device information

  • Pages visited on our site

  • Time spent on pages

2. How We Use Your Information

We use the collected data to:

  • Process and fulfill your orders

  • Communicate with you about your orders or inquiries

  • Send you promotional materials or updates (with your consent)

  • Improve our website, products, and services

  • Prevent fraud or misuse of our services

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Payment processors, shipping partners, and marketing platforms to facilitate services on our behalf

  • Legal Requirements: If required by law or to protect our rights and the safety of our users

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These help us understand user behavior and improve our services.

You can manage cookie settings through your browser preferences.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information

  • Withdraw consent or object to data processing

  • File a complaint with a data protection authority

To exercise these rights, please contact us at [your contact email].

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or the content of such sites.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "Effective Date."

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: support@capilanoindia.com
📞 Phone: +91-9927081934